The Game Operations Experts
Ensuring maximum uptime & performance
for your game, 24x7x365
WHAT IS A MULTIPLAYER ONLINE GAME ?
A Multiplayer Online Game is a mission critical application that needs to be available to the players 24 hours a day, 7 days a week, 365 days a year. Failing to achieve this will result in loss of revenue, credibility and reputation. Maintaining the availability of the game and all its components is therefore a priority.
our customers commonly face :
WHERE TO FOCUS THE BUDGET
We can help
Zumidian can help you with all of these challenges and more. We are able to scale at very short notice to handle full operation of your online game, 24x7x365 and we have the knowledge and experience to make onboarding with us quick and easy. This leaves you and your teams to focus on the game development and improvement, with Zumidian acting as an extension of your DevOps and Live teams.
We have over 100 years of combined experience across Mobile, PC, MMO, Console and Social platforms and currently handle over 400 million MAU and 23 million DAU across multiple platforms and games for our customers.
FOCUS ON ISSUE RESOLUTION
When there is an issue, we don’t just notify you, we resolve it using the runbooks that we have built and maintained for you. And because we don’t provide a tiered escalation process, our average resolution time is under 10 minutes.
We have expertise in almost every environment.
NO HIDDEN COSTS
We handle the Operational aspects of your DevOps workflow 24x7x365 and have established a set of best practices tailored to the online gaming market in terms of Incident, Release, Deployment and Environment Management.
Looking to reduce infrastructure costs? Our partnerships with various infrastructure providers around the world allow us to negotiate the best pricing and performance you’ll find anywhere for bare metal hosting, DDOS protection, CDN services and more.
Need to move to a different hosting provider but don’t have the resources to do the move yourself? We can help! Whether you’re moving from one cloud provider to another, bare metal to the cloud, or the cloud to bare metal, we have the experience to make a seamless transition.
As gaming industry veterans (and gamers ourselves!) we know what it takes to have a successful online game. Even if you don’t need our Game Operations Services full-time, we can help set you up for success, from security guidance to database optimization and more.